In 2018 the Australian Renewable Energy Agency (ARENA) initiated a major organisational transformation program to ensure the agency was best positioned to meet its future objectives. The transformational change being undertaken at ARENA was designed and implemented through three large-scale projects focused on each of the key components of transformation, with work to be undertaken across three geographically dispersed sites.
In undertaking a program of transformation of this size and scope, ARENA recognised that a key enabler of success of the program would be the ability to influence and change behaviours across the organisation to maximise the benefits of the program.
Pragma was engaged to lead this complex program of change across ARENA. We developed a comprehensive program to effectively plan and communicate expectations, update process documentation, provide best practice training, and create and maintain performance management processes.