Kate Conrick
Kate is a Service Designer and Digital Practitioner, with a focus on working with Government to transform the ways they work, adopt contemporary digital practices, and deliver services that meet user needs.
With background in both public and private sectors and roles spanning technology, education, research, design, and agile ways of working, Kate now uses her experience to guide teams through the process of digital product and service design.
Her experience working in both highly technical roles and human-focused areas helps her bridge the gap between the two, making her a bit of a golden child in digital operations. Happily adapting to any role, Kate is most often found working with teams as a coach, product owner, or delivery manager – although she has the skills to jump right into a hands-on role in research, design or full-stack development.
Kate is an innate motivator, and her strong interest in building skills in the teams she works with is backed with deep expertise. She champions a user centred design approach at every opportunity, working with real people and data to make smart decisions, and design services that work.
Kate is also an amazing ceramicist and artist, so be careful never to mention crafternoon – you won’t escape.
Services
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Agile Delivery
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We use agile approaches to design operating models that kickstart transformation. We iterate and improve team practices from within.Agile Delivery
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Digital Service Standard Support
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Our team works closely together bringing a range of design, research and technical expertise together to support your Digital Service Standard needs.Digital Service Standard Support
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Digital Strategy
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We are deeply passionate about technology, though we understand that it alone is not enough to ensure success.Digital Strategy
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Service Design
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We design, describe, detail and drive tangible and practical action.Service Design
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Program and Project Planning
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We have decades of experience conceptualising programs, developing strategies, business cases, program planning and implementing products and services.Program and Project Planning
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User Research
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User research is at the heart of everything we do. We use user research to design services that make a genuine difference.User Research
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Solution Architecture
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At Pragma, we specialise in business and technical disciplines and this inherently means we deeply understand the issues that occur at the intersection of business and ICT and the range of solutions that help to combat them.Solution Architecture
