User Research and Service Design Specialist

Ellen Taylor

Ellen Taylor

Ellen is a User Research and Service Design Specialist. She is also a novelist and prides herself on her ability to communicate and empathise with diverse audiences.

Ellen is an innovative and outcomes-focused service design, user research and communications specialist. Ellen has excellent interpersonal skills; she excels at empathising with users and seeks to deeply understand their needs and wants.

Ellen is able to recognise skills and strengths in others and draw on them in order to be an effective team member and to maximise outcomes. She loves being a part of a team where people have the freedom to be creative in the ways they work and to be brave in their approach.