Our people

Our team specialises in designing and implementing digital and non-digital services across government and the private sectors.

With a presence in Canberra, Sydney, Melbourne and Brisbane, we are experts in our fields, and we do pretty exciting work. But the most important thing to us, is our people.

Jay

Jay Wilton

Managing Director
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Ben Hales

Ben Hales

Head of Research and Design
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Tori Sanderson

Head of Content and Experience Design
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Matt Fenech

Head of Digital Technology and Delivery
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Black and white image of a man standing facing the camera. He is looking at the camera with his arms crossed.

Micah Hobbs

Digital Technology and Delivery Specialist
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Ellen Taylor

Ellen Taylor

User Research and Service Design Specialist
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A black and white image of a man in a suit. He is standing in the middle of the frame with his hands in his pockets and looking at the camera.

Simon Gilmore

Digital Practitioner and Delivery Specialist
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Brad Fenech

Brad Fenech

User Researcher, Service Designer and Project Manager
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A man stands with his hands in his pockets. He is facing the camera and smiling.

Darren Robbie

Delivery Specialist
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Kate Conrick

Service Designer and Digital Practitioner
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Jess Wotherspoon

Jessica Wotherspoon

User Researcher and Service Design Specialist
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Tom Jordan

Tom Jordan

User Researcher and Experience Designer
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Josh Cubbin

Josh Cubbin

Experience Designer
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Adrian Sawade

Software Engineer and Technical Specialist
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A woman stands side on looking at the camera. She is smiling.

Brittany Webb

User Researcher and Service Design Specialist
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Darren Xu

Front End Developer
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Emily Mills

Content, Communications and Marketing Specialist
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Johanna Lynch

User Experience and UI Designer
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Olly Hills

User Experience Designer
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Kate Hall

Service Designer

Nathan Cook

Software Developer
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Jack Kerr

Delivery Specialist
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Matt Haggan

Service Designer and Visual Communication Specialist
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Mae Kennedy

User Research and Service Design Specialist
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Shannon O'Heir

Content and Communications Specialist
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Kensie Young

User Experience Designer
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You

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