Our people

Our team specialises in designing and implementing digital and non-digital services across government and the private sectors.

We are experts in our fields, and we do pretty exciting work. But the most important thing to us, is our people.

Jay

Jay Wilton

Managing Director
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Ben Hales

Ben Hales

Head of Research and Design
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Tori Sanderson

Tori Sanderson

Head of Content and Experience Design
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Matt Fenech

Head of Digital Technology and Delivery
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Naomi Willis

Naomi Willis

Communications, Marketing and Change Management Specialist
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Josh Street

Josh Street

Digital Product and Experience-Focused Technology Practitioner
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Joseph Apolo

Joseph Apolo

Product and Experience Designer
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Ellen Taylor

Ellen Taylor

User Research and Service Design Specialist
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Brad Fenech

Brad Fenech

User Researcher, Service Designer and Project Manager
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Micah Hobbs

Micah Hobbs

Service Designer and Digital Practitioner
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Alicia Martyn

Alicia Martyn

User Researcher, Business Analyst and Design Specialist
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Jim Melder

Digital Practitioner and Delivery Specialist
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Kate Conrick

Service Designer and Digital Practitioner
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Brett Hillam

Brett Hillam

User Research and Service Design Specialist
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Kylie Parsons

Kylie Parsons

Office Manager
Jess Wotherspoon

Jessica Wotherspoon

User Researcher and Service Design Specialist
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Tom Jordan

Tom Jordan

User Researcher and Experience Designer
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Josh Cubbin

Josh Cubbin

Experience Designer
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Millie Menzies

User Researcher and Service Design Specialist
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Brent Switkowski

Brent Switkowski

User Researcher and Digital Practitioner
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