Our people

Our team specialises in designing and implementing digital and non-digital services across government and the private sectors.

We are experts in our fields, and we do pretty exciting work. But the most important thing to us, is our people.

Jay

Jay Wilton

Managing Director
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Ben Hales

Ben Hales

Head of Research and Design
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Tori Sanderson

Tori Sanderson

Head of Content and Experience Design
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Matt Fenech

Head of Digital Technology and Delivery
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Naomi Willis

Naomi Willis

Communications, Marketing and Change Management Specialist
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Josh Street

Josh Street

Digital Product and Experience-Focused Technology Practitioner
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A black and white image of a woman smiling. She is facing the camera with her arms crossed.

Rebecca Hinton

Digital Technology Research and Strategy Specialist
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Black and white image of a man standing facing the camera. He is looking at the camera with his arms crossed.

Micah Hobbs

Digital Technology and Delivery Specialist
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Kylie Parsons

Kylie Parsons

Office Manager

Ching Chew

Data and Analytics Specialist
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Ellen Taylor

Ellen Taylor

User Research and Service Design Specialist
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Joseph Apolo

Joseph Apolo

Product and Experience Designer
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Alicia Martyn

Alicia Martyn

User Researcher, Business Analyst and Design Specialist
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A black and white image of a man in a suit. He is standing in the middle of the frame with his hands in his pockets and looking at the camera.

Simon Gilmore

Digital Practitioner and Delivery Specialist
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A woman stands with her arms crossed. She is smiling and facing the camera.

Carolyn Wilkinson

Experience Designer and Communications Specialist
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A man stands with his arms crossed. He is facing the camera and smiling.

Chandra Ravinithala

Principal Consultant Digital Technology and Delivery
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A black and white image of a woman. She is standing facing the camera and smiling with her arms crossed.

Peta Willis

User Researcher, Service Designer and Behavioural Specialist
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Brad Fenech

Brad Fenech

User Researcher, Service Designer and Project Manager
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Image of a woman standing smiling facing the camera.

Alycia Melder

Managing Consultant User Research and Service Design
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A man stands with his hands in his pockets. He is facing the camera and smiling.

Darren Robbie

Delivery Specialist
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Kate Conrick

Service Designer and Digital Practitioner
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Jim Melder

Digital Practitioner and Delivery Specialist
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Jess Wotherspoon

Jessica Wotherspoon

User Researcher and Service Design Specialist
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Brett Hillam

Brett Hillam

User Research and Service Design Specialist
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Tom Jordan

Tom Jordan

User Researcher and Experience Designer
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Alexis Claridge

Alexis Claridge

Content and Experience Design Consultant
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Josh Cubbin

Josh Cubbin

Experience Designer
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A woman stands facing the camera looking away. She has her hands in her pant pockets and she is smiling.

Berenice Chong

User Researcher and Service Design Specialist
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Brent Switkowski

Brent Switkowski

Digital Technology and Delivery Consultant
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A man stands facing the camera. He is smiling and his arms are crossed.

Ben Foster

Graphic and Service Designer Specialist
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A woman stands side on looking at the camera. She is smiling.

Brittany Webb

User Researcher and Service Design Specialist
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A man stands facing the camera. He has one hand in his pocket and is smiling.

Murray Wilkinson

User Researcher, Service and Strategic Designer
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