Service Designer

Mitch Napper

Mitch is a Service Designer who enjoys figuring out complex systems and simplifying them for the end user.

Mitch loves Pragma for the people, who are professional, supportive and knowledgeable. He is driven by a curiosity for the world and to learn more.

Mitch’s favourite question to ask is “How hard can it be?” – this helps him to disassemble complex tasks into easy-to-follow steps.

Mitch is an avid tea enthusiast, and loves 90’s and 00’s sports cars, photography, tiny houses, video games, and Star Wars. He also enjoys friendly banter about Ferrari’s poor F1 strategy decisions.