Jay’s background is in designing user focussed, digitally enabled services. He has led significant user research and design programs, providing blueprints for new and reformed services.
As Managing Director, Jay is Pragma’s head all-rounder and relationships nerd. He believes in no-nonsense advice and never taking anyone for granted.
Jay loves Pragma’s people and clients. He loves the flexibility and the passion Pragma people have for getting on with it. And did we mention, he loves people? Jay is known for playing little tricks on his work mates. The more people laugh, the more he does too.