In 2016 IP Australia’s Business Investment Committee approved in principle an initial business case for the Transactional Digital Services (TDS) Program. The Program aimed to redevelop its systems, utilising an API led approach. The outline benefits contained in the business case were based on the recommended option and had become outdated.
Pragma conducted a refresh of the benefits and developed a detailed benefits realisation plan. The plan established the necessary controls and measures required to ensure that the expected benefits for the TDS Program are well understood, delivered and measured.